Are You With Me?

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Program Information:

From making and taking calls, to transferring calls and putting people on hold, to taking and leaving messages, Are You With Me? connects all the rules of telephone courtesy to a single, simple, easy-to-remember concept:

Treat the person on the other end of the line as though they were right there in the same room with you.

Key Concepts from the film include:

  • Making a call is like making a visit
  • Taking a call is like receiving a visitor
  • Putting a caller on hold is like asking a visitor to wait at the door
  • Leaving a message is like making a visit
  • Taking a message is like receiving someone else's visitor

Length: 22 Minutes 
Includes: Leader's Guide, Workbook  and a Transcript of the film   » View Sample Materials

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