From greeting customers and gracefully managing several at once, to handling dissatisfied customers and keeping a fresh outlook at all times, Taking C.A.R.E. of Business emphasizes personal accountability as it teaches your employees to actively improve their customer service skills.
Key Concepts from the film include:
Length: 23 Minutes
Includes: Leader's Guide, Workbook, Pocket Reminder Cards and a Transcript of the film » View Sample Materials
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