Improve customer service. From greeting customers and gracefully managing several at once, to handling dissatisfied customers and keeping a fresh outlook at all times, Taking C.A.R.E. of Business emphasizes personal accountability as it teaches your employees to actively improve their customer service skills.
Key customer service concepts from the film include:
Length: 23 Minutes
Includes: Leader's Guide, Workbook, Pocket Reminder Cards and a Transcript of the film » View Sample Materials
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